This Store Policy governs all in-app purchases, virtual currency, and digital assets within the NaamSetu mobile application. By making a purchase or earning rewards within the App, you agree to these terms.
1. Virtual Assets & Digital Goods
NaamSetu offers various digital assets to enhance your spiritual journey experience:
- Virtual Currencies: Coins and Aura Points earned through Sadhana or purchased via bundles.
- Digital Items: Divine Cards, Streak Savers, Boosters, and other premium virtual collectibles.
- Nature of Assets: All virtual assets are non-transferable, have no real-world monetary value, and cannot be redeemed for cash, credit, or physical goods from us or any third party.
- License Only: Your purchase of virtual assets is a limited, personal, revocable, and non-exclusive license to use these items solely within the NaamSetu App.
2. Payment Processing & Security
- Authorized Gateway: All financial transactions are processed exclusively through the Google Play Billing API.
- Data Privacy: NaamSetu does not collect, store, or have access to your raw payment credentials, credit card numbers, or bank details. All such information is handled securely by Google.
- Compliance: Our billing practices are fully compliant with the Google Play Developer Program Policies.
3. Fulfillment & Delivery
- Instant Delivery: Digital goods are typically delivered and updated in your app profile immediately upon successful payment verification by Google Play.
- Restoration: If you change devices or reinstall the app, you can use the "Restore Purchases" button in the App Settings to recover any permanent non-consumable digital items linked to your Google Account.
- Sync Requirement: Ensure you are signed in and have an active internet connection to ensure your purchase is synced with our cloud servers.
4. Refund & Cancellation Policy
As NaamSetu provides instant access to digital content, our refund policy is as follows:
- Google Play Policy: All refund requests are governed by the Google Play Store Refund Policies. Users should typically request a refund through the Google Play purchase history or the Google Play Support website within 48 hours of purchase.
- Developer Assistance: If Google Play denies a refund for a technical error where items were not delivered despite a successful charge, please contact us with your Google Play Order ID (starting with
GPA.xxxx-xxxx-xxxx-xxxxx).
- Consumables: Items that have been used (e.g., Streak Savers used to save a streak or Coins spent to unlock a card) are not eligible for refunds.
5. Pricing & Modifications
We reserve the right to:
- Modify the price of virtual assets, bundles, or subscriptions at any time without prior notice.
- Discontinue or change the availability of any Divine Card, Booster, or digital item.
- Change the "earn rate" of virtual currency (Aura/Coins) through gameplay or Sadhana activities.
