1. Information We Collect
NaamSetu may collect and process information needed to provide the app, synchronize your progress, improve reliability, support community features and manage subscriptions.
A. Account Information
- Google Sign-In information: When you sign in with Google, we may receive your name, email address and profile picture as provided through Firebase Authentication.
- User identifiers: Firebase-generated identifiers are used to distinguish accounts and connect your app data with the correct user profile.
B. Sadhana & App Activity
- Jap and progress data: Jap counts, mala progress, streak information, Aura, coins, card progress and related sadhana statistics.
- Community activity: Profile, follow relationships, leaderboard-related data and supported Sangh or Sangam participation.
- Content interaction: Supported story, audio or video interaction data where needed to provide or resume the experience.
C. Device & Technical Information
- Technical information: Device model, operating system version, app version, network state and diagnostic information.
- Crash and performance information: Firebase Crashlytics may process diagnostic data when crashes or app errors occur.
- Advertising-related information: Where ads are enabled, Google AdMob may process device and advertising-related identifiers in accordance with Google’s own policies and user consent settings.
2. How We Use Information
- Core app functionality: To provide Jap counting, 108-count mala cycles, streaks, analytics and progress tracking.
- Sync and recovery: To synchronize supported account and progress data with Firebase when connectivity is available.
- Community features: To operate Sangh, profiles, following, leaderboard functions and Sangam.
- Rewards and progression: To manage Aura, coins, Divine Cards and supported in-app progression.
- Notifications: To send supported reminders, service notices and community or app updates through Firebase Cloud Messaging.
- Security and reliability: To detect abuse, investigate failures, protect app integrity and improve stability.
3. Third-Party Services
NaamSetu uses third-party services that may process information under their own privacy policies and terms.
- Firebase by Google: Used for services such as Authentication, Firestore, Cloud Functions, Cloud Messaging, Crashlytics, Storage and App Check, depending on the feature being used.
- Google AdMob: NaamSetu integrates AdMob for advertising. When advertising is enabled, Google may process information for ad delivery, measurement, frequency control, fraud prevention and related purposes. NaamSetu supports
app-ads.txtfor publisher transparency. - Google Play Billing: Used to process supported subscriptions and in-app purchases. NaamSetu does not directly receive or store your complete payment-card or bank-account details.
- Google Play Integrity: Used to help protect the app and backend services from abuse, tampering and fraudulent activity.
- Google Install Referrer: May be used to understand install attribution and referral information.
- Media providers: Some audio or video experiences may rely on external media services or embedded players, which can process data under their own terms.
You can review Google’s privacy information at Google Privacy Policy.
4. Premium Subscriptions & Billing
NaamSetu may offer optional Premium plans through Google Play Billing.
- Billing: Subscription purchases are processed by Google Play using the Google account connected to the Play Store.
- Management and cancellation: You can manage or cancel an active subscription through the subscription-management option provided in NaamSetu or directly through Google Play.
- Access after cancellation: Cancelling auto-renewal generally does not immediately end an already-paid billing period. Premium access continues until the entitlement expiry time provided by Google Play, subject to Google Play’s billing rules.
- Refunds: Refund eligibility and processing are governed by Google Play’s applicable policies. NaamSetu does not directly process raw payment-card refunds.
- Billing support: For app-specific subscription assistance, contact support@naamsetu.com.
Google Play refund information: Google Play Refund Policy.
5. Data Retention & Account Deletion
- Retention: Account and progress information may be retained while your account is active and as otherwise needed for legitimate service, security or legal purposes.
- In-app deletion: NaamSetu provides an account-deletion option inside the app. Using it initiates deletion of the account and associated supported cloud data handled by NaamSetu.
- Support: If you cannot access the in-app deletion flow, you may contact support@naamsetu.com for assistance.
- Local app data: Local data stored by the app can also be removed by deleting app storage/data from Android settings or uninstalling the app. Clearing only cache may not remove all locally stored app data.
6. Children’s Privacy
NaamSetu is intended for a general audience. We do not knowingly seek to collect personal information from children in circumstances where parental consent is legally required. If you believe a child has provided personal information without appropriate consent, please contact us so we can review the matter and take appropriate action.
7. Security
NaamSetu uses technical and organizational safeguards intended to protect supported app and account data. These include secure authentication, encrypted network connections, Firebase security controls, app-integrity protections and encrypted local preferences where used by the app.
No method of electronic storage or transmission can be guaranteed to be completely secure, so we cannot promise absolute security.
8. Your Choices
- You can manage your Google account permissions through your Google account settings.
- You can manage notification permissions through Android settings.
- You can manage or cancel subscriptions through Google Play.
- You can delete your NaamSetu account through the in-app account-deletion option.
- Where applicable, advertising choices and consent controls are provided through Google-supported consent and device settings.
9. Changes to This Policy
We may update this Privacy Policy when NaamSetu changes, new features or services are introduced, or legal and platform requirements change. When we make material updates, the “Last updated” date on this page will be revised.
10. Contact Us
If you have a privacy question, data request or account-deletion issue, you can contact NaamSetu using the details below.